Contact

If you have any questions or need assistance, we’re here to help.

Customer Service Email:

customercare@tsm-models.com

For inquiries about:

• Order status and payments
• Shipping and delivery
• Returns and exchanges
• Product information

** Please include your order number (if applicable) for faster support.

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (Pacific Standard Time)

**Excluding national holidays or any announced company holidays.

We aim to respond to all emails within 1–2 business days.